Delete your account
You can delete your account inside the Thomtex School Android app or send us a deletion request.
Delete inside the app
- Open Thomtex School and sign in.
- Open Account.
- Tap Delete Account / Padam Akaun.
- Review and confirm the deletion.
What is deleted
- Your Firebase account and Google sign-in link.
- Your profile, contact details, verification details, and notification token.
- Your private calendar notes, helpline conversation, and Hub comments.
Records we may retain
Past orders are anonymized. Transaction records and uploaded order files may be retained when needed for fulfilment, accounting, disputes, fraud prevention, or legal requirements.